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Forum Discussion
aronnov
Oct 06, 2021Aspirant
Video is constantly Buffering on New R7350 Router
Just upgraded our Netgear Router because we wanted more range in the house.. We replaced our Netgear R6700 - AC1750 (which worked fine, and still works fine when i plug it back up to test and has n...
michaelkenward
Oct 06, 2021Guru - Experienced User
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.