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VPN connection drops every several minutes on my AC1750
Model version: R6700V2 Firmware:V 1.0.0.34 My VPN client is Cisco AnyConnect Secure Mobility Client on Mac, I need it to work remotely every day, but the VPN connection drops every several minutes, ...
Upgrade to latest firmware yesterday, no drops since. I consider that "fixed" as often as the VPN would hang or drop. While I was in the Admin panels I also changed QoS for my work computer to Highest. I doubt that had any effect, I believe the firmware upgrade fixed the problem.
I had the latest firmware already, but went ahead and installed from the link you provided. The issue wasn't resolved, I'm still losing internet connection several times an hour when I'm connected to the router through wifi. When I try other wifi connections I don't have the problem, so it must be the Netgear router.
Hi cl226,
Try to reset the router to factory default.
Hi cl226,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
I'm having this exact same problem also. Just bought the AC1750 router from NewEgg 4 weeks ago. Using Cico AnyConnect VPN to connect to my office network, the internet connection will drop every 10 mins intermittently and sometimes the apps thru the VPN itself such as messenger, VNC,. etc. Regular none VPN internet access seems to be unaffected. Using another router I have, the VPN connection is very stable. This is on a 2.4Ghz WiFI channel. I have not tried a wired connection to the router yet. I will post back my firmware ver.
- I ended up changing my QoS settings and I haven’t had problems since.
- Can you let me what's your QoS setup now?