NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
VPN disconnecting every ~5 minutes
I've been having VPN disconnects with the R7000P. Built-in macOS 12.1 L2TP VPN client to Cisco Meraki VPN gateway. Running firmware version V1.3.3.142_10.1.75 on the R7000P. Was running V1.3.1 somet...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update?
Thank you for responding. The remote VPN router is a Cisco Meraki MX64 with the latest firmware.
I did NOT do a factory reset after the firmware upgrade. However I have many of these out there, and ALL of them disconnect after a short time (5+ minutes) when I connect through the Netgear R7000P, and do not when I connect through an eero Pro or UniFi USG Pro 4.
The previous firmware version had the same issue, and I DID do a factory reset with that one.
I have a dozen or so DHCP IP reservations that took quite a while to set, and not having them would disrupt things for a while.
Has such a thing solved this specific issue, or is that generally required/recommended when upgrading firmware? I guess I could backup the settings, reset to factory defaults, see if that fixes it, and if it doesn't, reload the settings file.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Sorry, misread what you were asking. The modem is a Motorola MB8600.