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Forum Discussion
VPN disconnecting every ~5 minutes
I've been having VPN disconnects with the R7000P. Built-in macOS 12.1 L2TP VPN client to Cisco Meraki VPN gateway. Running firmware version V1.3.3.142_10.1.75 on the R7000P. Was running V1.3.1 somet...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update?
Thank you for responding. The remote VPN router is a Cisco Meraki MX64 with the latest firmware.
I did NOT do a factory reset after the firmware upgrade. However I have many of these out there, and ALL of them disconnect after a short time (5+ minutes) when I connect through the Netgear R7000P, and do not when I connect through an eero Pro or UniFi USG Pro 4.
The previous firmware version had the same issue, and I DID do a factory reset with that one.
I have a dozen or so DHCP IP reservations that took quite a while to set, and not having them would disrupt things for a while.
Has such a thing solved this specific issue, or is that generally required/recommended when upgrading firmware? I guess I could backup the settings, reset to factory defaults, see if that fixes it, and if it doesn't, reload the settings file.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Sorry, misread what you were asking. The modem is a Motorola MB8600.
Ok,
Seems like if you have seen this problem with new FW and older FW, seems that this has gone on with out any resolution with NG. Something to contact them about or find you a better router option. The R7000 is getting to be a bit older now days. Probably other routers out there that will work for your needs.