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Forum Discussion
MichellePike
Jan 13, 2022Follower
VPN Dropping out every few minutes using the Nighthawk XR1000
Hi Netgear Community, I have just purchased a nighthawk WIFI 6 Gaming router XR1000 and when connecting to the VPN (Microsoft windows VPN) , the VPN drops out every couple of minutes. I still hav...
michaelkenward
Jan 13, 2022Guru - Experienced User
MichellePike wrote:
I have just purchased a nighthawk WIFI 6 Gaming router XR1000 and when connecting to the VPN (Microsoft windows VPN)
A lot of questions are generic and apply to most routers, but things like VPN support are probably best throw at the section for your device.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Nighthawk Pro Gaming Routers - NETGEAR Communities
Gaming routers have their own DumaOS operating system that is nothing like the one on Netgear's standard routers.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.