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Forum Discussion
VPN Service Quits Working Daily
I use the VPN service to remote into my home network regularly. For months now, this service needs restarted every day to all me to remote into my network. The VPN service on my devices just says "...
It looks like Netgear is using OpenVPN for this service. There are no other options to use other VPNs, at least not any listed in the router interface. I've used the configs and instructions that the router has provided to setup my Mac, PC, and Android to connect to my home network when away.
The current firmware is 1.2.0.16. This problem existed on past firmware, though. I'm not sure if this was occurring when I bought the router in March, as I was stuck at home for 3 months, but after returning to work, I experienced the issue of needing to restart the VPN service to connect remotely. I can access the router's GUI by using Teamviewer to remotely access a server I run from home. This is how I am able to restart the VPN service and allow my remote devices to then connect. I am aware that the auto updating feature of the router does not always get the hotfixes or other updates, but I do regularly check the support downloads page for the router as I have been hoping to see a fix for this issue in the release notes of updates.
The modem is an Arris SB8200 and it does have two ethernet ports on the rear. I believe they function as a switch, not a router, as my RAX 120 is receiving the IP provided by my ISP (XFinity) on it's internet port and not a local NAT'd IP from the modem. I could be wrong on that assumption, though.
cheserpoo wrote:
It looks like Netgear is using OpenVPN for this service.
You did not say that you were using OpenVPN. A quick scan of this place will show you that people use all manner of VPNs. It always helps to have full details.
cheserpoo wrote:
The modem is an Arris SB8200 and it does have two ethernet ports on the rear. I believe they function as a switch, not a router...
You are right in the "not a router" bit, the ports are there for "link aggregation". A "switch" usually comes after a router.
cheserpoo wrote:
The current firmware is 1.2.0.16. This problem existed on past firmware, though.
Unfortunately, latest is not always greatest. Netgear has a habit of removing useful features to make room for things like Armor and Circle that it can sell to punters. I don't know if this has affected support for OpenVPN. You could try rolling back to something older.