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Forum Discussion
I have Xfinity service and work from home. I bought the Netgear R7000P, and the modem router we are using is the Xb6-A. We also have the xFi mesh pods in the home which is what im running off of curr...
So the vpn service is OpenVPN software and I have to be connected in order to access my work RDP. The issue that started this whole mess is that the current setup (running ethernet from an xFi pod that's connected to the xb6a modem/router) will let the vpn connect but randomly during the day my VPN disconnects for no reason and I lose my connection to my work RDP because of it. The goal we are trying to accomplish is being able to use what current devices we have or add in a minimum amount of new devices to make those VPN issues disappear. We also checked many times with the OpenVPN software and have determined the fault is not in the software itself. Hope that additional information helps.
The trouble is that you have no control over the router. This is where problems like those you describe, dropped connections, can arise.
The "XFINITY XB6 Advanced Gateway Modem" manages the traffic on the network and out to the Internet. You have added another router, the R7000P. Because there are two routers – double NAT – the first one is in the way out to the Internet and may decide to screw up your connection.
Did you read the piece at the and of the link on Double NAT?
The way to get around those problems is to put your R7000P into wireless access point (AP) mode. (Check the manual.) It will then stop arguments with the main router. But that may also screw up the OpenVPN software.
WillDab4Memes wrote:
The goal we are trying to accomplish is being able to use what current devices we have or add in a minimum amount of new devices to make those VPN issues disappear.
That is probably down to "the owner of the service". The rest of your first message, that stuff about Netgear mesh systems and xFi mesh pods, is probably a red herring.
Then again, I have no idea where the R7000P comes into the picture. If this is a part of the network, then my first move would be to put in into AP mode. I you are lucky the problem will go away.
If not, then you may not be able to achieve what you want without negotiating with the owner of the XB6.