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Forum Discussion
Striker_lord
Aug 25, 2021Aspirant
WAC124 not able to login when it is connected to internet
Hello everyone, Last december I installed the WAC124 (Firmware Version V1.0.4.6) in a relatively simple setup, the goal was to boast Wifi signal for the 1st and 2nd floor. I left it as it's own ...
- Aug 26, 2021
You are messing around in dangerous territory with two routers and all that this can entail:
What is Double NAT? | Answer | NETGEAR Support
When it comes to the WAC124, you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Business Wireless - NETGEAR Communities
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.It may be some time before the images land. To ensure that you aren't posting anything naughty, a Netgear moderator has to approve the pictures.
You can attach images to messages without any delay.
Striker_lord
Aug 26, 2021Aspirant
New day, new attempt trying the external management login, same result:
- michaelkenwardAug 26, 2021Guru - Experienced User
You are messing around in dangerous territory with two routers and all that this can entail:
What is Double NAT? | Answer | NETGEAR Support
When it comes to the WAC124, you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Business Wireless - NETGEAR Communities
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.It may be some time before the images land. To ensure that you aren't posting anything naughty, a Netgear moderator has to approve the pictures.
You can attach images to messages without any delay.
- Striker_lordAug 27, 2021Aspirant
Thank you for the reply!
The Double NAT was precicely the subject I am trying to change, but halted because of this issue (if I can't login when it's connected, it's not usefull to use it for my main DHCP server).
This weekend I should have some time where I can tinker and take the entire network offline (which is needed for this) - so I will see if that will make a difference.
Keep in mind that during the setup fase in December I was able to login on the Router, so this issue started somewhere in between (I believe i've last logged in around March on the configuration interface).
I have indeed browsed through the manual to see if I can find anything that could cause this issue, as of yet to no succes.
- Striker_lordAug 30, 2021Aspirant
Well, managed to disable the DHCP on the WAC, making my ISP router the main DHCP.
now I am able to log on to the Remote management IP:port.
So I guess it was all in the DHCP - thank you!