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Web GUI Password Recovery and Exposure Security Vulnerability
I would like to point out to Netgear that their password recovery options are woefully insecure. I followed their advice to turn on Password Recovery but immediately aborted, Every single question ca...
Hi All,
Here is the KB article for the said vulnerability. You can check for the specific model number that is affected.
Ok, I am no way as savvy as you people so please help me out. I got the email too. About 3 weeks ago I learned my data allottment was used in one night, hacked and stolen by some yahoo who downloaded porn from directv. I was on the phone for 3 hours with tech support from excede internet, netgear and directv, none of which would take responsibility or even help me. So, I had to limp around on dialup speed for a month. Now I get this email and the directions might as well be in another language. I tried to do what they suggested, but it doesn't work. Here's my question. I am connected tyo the internet via satellite because I live in the sticks. Do I have to have the router? My understanding was that the sat internet cmes thru the exede router and the netgear router only boosted the wifi signal. Sorry to be so stupid at this, but it's completely confusing to me!
CarolO,
I have never had satellite internet but I believe that the device that you are speaking of that you get your internet from is the modem. The router from Netgear enables you to receive wifi throughout your home. I am fairly certain that you would need the router unless your computer is directly plugged into the other device that you have.
Hi CarolO :-)
I am very sorry to hear of your dreadful experience with an unsecure connection and Netgear Support among others. If Netgear Support told you he/she would not help you, that is outrageous. If on the otherhand, you were told they could not help you, that would be a different story.
Are you using default passwords?
If your excede modem has a router I don't know why you would need a Netgear Router, unless the excede router was not powerful enough for your home.
http://www.exede.com/wifi-modem/
I do not know enough to help you but there are others on this Forum who probably do.
With my issue TheEther and michaelkenward were particulalrly helpful and gave up a lot of their time to try to help me.
I suspect they, or someone similalrly qualified will see your post and offer assistance.
Does Direct TV or excede have a forum?
Hopefully It Was All Just a Bad Dream and it's time to wake up.
The Netgear Genie app will tell you what is connected to your network and if your channel is being also being used by someone else. Not sure if that would be of much help.
There are various ways to connect your network, some more secure than others. But again I don't know enough to help you.
- I seeI thought you were talking about a wireless gateway router (modem and router)But again I am relatively clueless how to prevent the hijacking of your network and or bandwidth.Apparently there is scum even in the "sticks"Sorry
You may have to clarify more on your network setup.
In general, you will have a modem from your ISP and then that modem is connected to a router.
Having said that you received the email, which Netgear device model number you?
The model number can be seen on the bottom of the unit in a tiny print that says MODEL NO.
CarolO,
hawki is on the right track. The key is knowing whether you have a Excede modem or a Excede Wi-Fi Router. According to Excede's website, their Wi-Fi Router has been available only since November 2015. If your service is older than that, then you probably only have a modem. One sign that the Excede is a Wi-Fi Router is that it has 4 or more Ethernet Ports. A modem will have only one Ethernet port. Can you take a look?
If you have a Modem, then you will need to keep your Netgear router. If you have a Wi-Fi Router, then your Netgear is optional.
