NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JohnWDarby
Jun 28, 2016Initiate
Web GUI Password Recovery and Exposure Security Vulnerability
I would like to point out to Netgear that their password recovery options are woefully insecure. I followed their advice to turn on Password Recovery but immediately aborted, Every single question ca...
- Jun 29, 2016
Hi All,
Here is the KB article for the said vulnerability. You can check for the specific model number that is affected.
hawki
Jul 01, 2016Apprentice
Hi CarolO :-)
I am very sorry to hear of your dreadful experience with an unsecure connection and Netgear Support among others. If Netgear Support told you he/she would not help you, that is outrageous. If on the otherhand, you were told they could not help you, that would be a different story.
Are you using default passwords?
If your excede modem has a router I don't know why you would need a Netgear Router, unless the excede router was not powerful enough for your home.
http://www.exede.com/wifi-modem/
I do not know enough to help you but there are others on this Forum who probably do.
With my issue TheEther and michaelkenward were particulalrly helpful and gave up a lot of their time to try to help me.
I suspect they, or someone similalrly qualified will see your post and offer assistance.
Does Direct TV or excede have a forum?
Hopefully It Was All Just a Bad Dream and it's time to wake up.
The Netgear Genie app will tell you what is connected to your network and if your channel is being also being used by someone else. Not sure if that would be of much help.
There are various ways to connect your network, some more secure than others. But again I don't know enough to help you.
hawki
Jul 01, 2016Apprentice
I see
I thought you were talking about a wireless gateway router (modem and router)
But again I am relatively clueless how to prevent the hijacking of your network and or bandwidth.
Apparently there is scum even in the "sticks"
Sorry