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Forum Discussion
Cottonsusan
Jan 26, 2022Guide
What is the problem with this company? So disappointing
I have several Netgear products and usually don't have an issue as I have been pretty successful at fixing things myself but lately I have been wanting to tear out my hair because of their absolutely...
Blanca_O
Jan 27, 2022NETGEAR Employee Retired
Hi Cottonsusan
We'd like to give a hand and look into your case further.
Kindly provide the model number and firmware version of your NETGEAR device.
Please describe the issue you are facing with your NETGEAR device.
Can you please let us know what troubleshooting you've tried?
Will you be able to provide us the case number given to you at the time of support? This is for us to properly followup and resolve the issues you are having.
Regards,
Blanca
Community Team