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Kimchu58's avatar
Kimchu58
Follower
May 19, 2017
Solved

When AV500 plugs into AC1900, wireless connections on PC loses internet access

I just bought a AC1900 with DST adapter to replace my ASUS router.  First question, the DST adapter only gives me about 60Megs when my PC is connected to the gig port (PC has gigE interface), no wher...
AC1900
Powerline AV500
Troubleshooting
  • JamesGL's avatar
    JamesGL
    May 30, 2017

    Hi Kimchu58,

     

    What is the firmware version of the router and the adapter?

    Reset the powerline adapter and reconnect it to the AC1900.

     

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
May 30, 2017

Hi Kimchu58,

 

What is the firmware version of the router and the adapter?

Reset the powerline adapter and reconnect it to the AC1900.

 

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Jun 05, 2017

    Hi Kimchu58,


    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.