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Oldntired's avatar
Oldntired
Aspirant
Jan 09, 2017
Solved

When registering my new AC2350 I entered an incorrect email address- missed a letter

It's been a long day and while registering my new router I left off a letter on what seems to be one of the very few systems that doesn't ask me to re-enter the email address-  arg!  I tried to chang...
incorrect email address
Product Registration
Troubleshooting
  • Oldntired's avatar
    Oldntired
    Jan 11, 2017

    Elaine,  I received help directly from Netgear's tech support and have resolved the issue.  Thanks for offering to help out as well.  My family is now happily surfing the web once again!

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Jan 11, 2017

Welcome to the community, Oldntired

 

Kindly PM me the correct email address and your Customer ID number. 

Oldntired's avatar
Oldntired
Aspirant
Jan 11, 2017

Elaine,  I received help directly from Netgear's tech support and have resolved the issue.  Thanks for offering to help out as well.  My family is now happily surfing the web once again!

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Jan 11, 2017

    You're very welcome.

    Glad to hear that it's up and running!