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diane72's avatar
diane72
Aspirant
Jul 02, 2019
Solved

Why did WiFi name change?

I want to know why my WiFi name would change? All of a sudden our internet wasn't working. I couldn't find our WiFi NETGEAR04 it was gone. I followed instructions online and connected a computer to t...
  • plemans's avatar
    plemans
    Jul 02, 2019

    Resetting back to factory is pretty easy. We always recommend a reset back to factory anytime someone does a firmware update so its a good time to check if you're firmware is current. 

    To reset, just hold the reset button on the back for 7-10 seconds until the lights change. 

    the link I had in my last post has your firmware, installation guide, and a manual there.