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Forum Discussion
tomlatham
Sep 18, 2023Aspirant
Why do we need to purchase the security package?
After one year, my router stopped working. It disconnects constantly. Support told me that I need to purchase either a three-year or five-year security upgrade? Is this normal or are they just up sel...
michaelkenward
Sep 18, 2023Guru - Experienced User
tomlatham wrote:
Support told me that I need to purchase either a three-year or five-year security upgrade?
You have been conned. That is balderdash.
As Kitsap says, you seem to have hit a scam site. Nothing to do with Netgear.
I hope you aren't one of those people who believes what Google tells them.