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Forum Discussion
a94cobra1
Dec 01, 2023Guide
why is my nighthawk x6 r7850 wireless off
This started last night. Wireless was being weird so I logged off my one PC(wireless) and re logged on the the wifi on the router and that PC went back to working. But some, not all wireless device...
a94cobra1
Dec 01, 2023Guide
It's been a bit(months) since the firmware was updated. I have not done any factory resets yet since this problem started. Just power cycles. Been trying to see what the issue is.
FURRYe38
Dec 01, 2023Guru - Experienced User
Lets see if a FR will help solve the problem.
How long have you had this router?
What channels are you using?
Any Wifi Neighbors near by? If so, how many?
- a94cobra1Dec 02, 2023Guide
I have had this router around 1.75yrs. There are neighboring wifi's around. 2.4g and both 5g, no guest. So I left for work today. I went a head and power cycled the unit. So it might work when I got home. When I got home, I had no internet on any devices since it did a reset all on its own.
This is very strange.
I logged back on and setup the router up again. It's working fine now.
So not sure what this thing is doing or if I have a hacker doing something.
I may run it over in the driveway and go buy something new. Not this brand. Might be hacked. Or possessed.
- FURRYe38Dec 02, 2023Guru - Experienced User
Lets see if a factory reset will help solve the problem.
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router
Or
https://kb.netgear.com/24233/How-do-I-erase-the-configuration-settings-on-my-Nighthawk-routerWhat channels are you using?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.- a94cobra1Dec 03, 2023Guide
So I'm confused why the channels matter.
What my cable modem has to do with the situation.
And how a bad lan cable would cause the above mentioned problems.
I feel like your not listening to me.
FW v1.0.5.84_10.1.84