NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
guoxbo103
Nov 19, 2021Aspirant
Why my NIGHTHAWK app does not have advanced settings?
My router's model is C3700v2. This router works fine. However, I cannot find advance setting in the NIGHTHAWK app. There are only four options displayed on the app's interface: Device Manager, WiFi...
michaelkenward
Nov 19, 2021Guru - Experienced User
guoxbo103 wrote:
My router's model is C3700v2. This router works fine.
That is a cable modem-router. The features on offer through the apps depend on the firmware on your device. Neither Netgear nor you can do anything to change the firmware. ISPs don't allow it. So you are stuck with the limited set of controls that your firmware permits. When Netgear adds new ones, tough luck.
This is one reason why experienced users like to buy separate modems and routers. That gives them a massively better choice of router features.
For device specific questions, you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Cable Modems & Routers