NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

JangP's avatar
JangP
Follower
Feb 17, 2021

Wi-Fi keeps dropping connection on large file downloads. Wired is OK.

Just about everytime that I try to download a large file via Wi-fi, the connection will drop.  I have to connect via wired LAN for it to reliably download.

 

I updated the firmware to V1.0.4.106_10.0.80 and rebooted but this did not solve the problem

The modem is a realtively new Arris SB8200. 

Would appreciate any help.

Jang

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Feb 25, 2021

    Does this happen on all wifi devices or does it happen on just 1 specific device when it's trying to download?

     

    DarrenM