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Forum Discussion
WiFe connected but no Internet
Network has multiple wired Win10 Machines which work fine, but I can't get internet access to any Wireless device: a Win10 Laptop, Samsung tablet or a Samsung phone. I've read all the "Problem So...
Odd that the router model didn't show up as I put that info into my original post:
R6400v2
As for the firmware, I updated it yesterday from the netgear website. I just polled the router and the firmware is: V1.0.4.106_10.0.80
The WAN connection is out the my ISP.
Three of the LAN connections go to 8 port switches (one on the desk, the other two in remote out-buildings). All are wired, and I can reach the internet via PCs in those locations (there are other pieces of equipment there as well).
The problem I'm having is that my wireless devices can connect, but all devices declare "No Internet".
As for how it is configured, I'd have to say "normally". Both the WAN and LAN are set to DHCP so I get the ISP's information, and this router provides the IP Addrs to the equipment on the LAN. I have both 2G and 5G wireless configured, but neither routes to the internet.
I do have an old Linksys WAP300N wireless access point in one of the out buildings to extend the wireless range (primarily for my phone) and that does work. If I take a laptop down there, it will connect to the internet via the access point and then through the switch and router to the IP provider.
I only have one router. There are 3 switches, but they're NOT routers. One piece of equipment with a WAN/LAN connections. Last fall I did have an issue with the ISP as they had multiple addresses assigned to me (don't know how that happened?) but they claim to have cleaned that up. I'll contact them to verify that it hasn't happened again. There have been multiple power outages as this is a rural area. I have everything on UPS's but those only last so long.
Today I was working on an issue with a piece of equipment in one of the buildings and it turns out that the router is NOT serving it an IP Addr. I dont know if this is related, but seems suspicious to me.
> The WAN connection is out the my ISP.
Huh? Does that cable run all the way to your (unspecified) "my ISP",
or does it go to some kind of box (modem, gateway, modem+router,
whatever)? What is it?
> [...] this router provides the IP Addrs to the equipment on the LAN.
> [...]
For example? Include a wired device and a wireless device.
> As for how it is configured, I'd have to say "normally". [...]
That might be a problem. If you're connecting your R6400v2 to some
other router, then you might want to configure the R6400v2 as a wireless
access point instead of as a full-function router.
> I only have one router. [...]
Then perhaps you can explain how this could happen:
> [...] The wired domain has an address space of 192.168..253.xxx and
> the wireless domain is a 10.0.0.xxx domain. [...]
Because that's confused me. Everyone keeps asking you about your
"modem/gateway" and what's connected to your R6400v2 for a reason.
Without an accurate equipment inventory, and a reasonably accurate
list of who's connected to whom, the chance of guessing what's happening
is slim. (Hint: If a device has different types of Ethernet ports, then
"connected to device" is not enough detail.)
> [...] There are 3 switches, [...]
Stuff on the LAN side of the R6400v2 should be harmless; it's what's
on its WAN side that get get you into trouble.
> [...] it turns out that the router is NOT serving it an IP Addr. [...]
Now that we know what is NOT happening, perhaps you might reveal
what, exactly, _did_ happen. How was that (unspecified) "a piece of
equipment" connected to what? As usual, showing actual actions
(commands) with their actual results (error messages, LED indicators,
...) can be more helpful than vague descriptions or interpretations.