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Forum Discussion
767pilot
Oct 06, 2017Tutor
Wifi broken after firmware update
Everything was working fine and I decided to do the firmware update that I was told about via email from Netgear today. Everything went well except now I can turn on the wifi. I have tried every sett...
- Oct 06, 2017
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So a factory reset is the first thing to try if you have problems with new firmware.
First note down the settings – screen grabs can help here.
Des71
Oct 06, 2017Tutor
The firmware update for my R6400 disabled my WiFi and I tried rebooting it with no success. I didn't even have the option to enable the SSID broadcast on the WiFi settings. I decided to change back to the previous Firmware Version (V1.0.1.24_1.0.18) and after it was installed and the router rebooted, everything worked. It was very frustrating to waste an hour and experience needless stress on a Friday. Here's the link to the R6700 firmware, if you want to try the same thing: https://www.netgear.com/support/product/R6700.aspx#download
- michaelkenwardOct 06, 2017Guru - Experienced User
Des71 wrote:
The firmware update for my R6400 disabled my WiFi and I tried rebooting it with no success.
Rebooting already happens during the upgrade process. Doing it again gets you not further.
Before going back to old firmware, with the security issues that this entails, do a factory reset.
If that fails then you could try older firmware.
- Des71Oct 06, 2017Tutor
I went back to the older firmware with success.
- michaelkenwardOct 06, 2017Guru - Experienced User
And to the old security issues.
Did you try a factory reset?
The choice is yours. I mentioned it so that other people know that if they are concerned about security can try something else.