NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Wwebs's avatar
Wwebs
Follower
Jul 15, 2021
Solved

WiFi connections disconnect intermittently Nighthawk R7000

WiFi connections disconnect intermittently. Lights on router show online. App shows router offline in top right. Restart router usually works as a temporary fix.
Can anyone help?
Firmware V1.0.9.88_10.2.88

AC1900 WiFi Router (R7000) 

3 Replies

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

      Simon34 wrote:
      Not able to see my devices connected on my app

      You have a problem with some unknown piece of Netgear hardware?

       

      You have joined in on an existing conversation that may or may not have anything to do with your problems. It is also marked as "Solved", which suggests that the first problem is fixed.


      There is also a good chance that the official support team is busily monitoring new conversations and may miss your addition to this one.


      If you do want help with your problem, check previous stuff that may be related then start your own discussion.


      If you do decide to ask a question, you should provide more details and your own version of the information that the forum suggests that you provide. For example, as this is a router, it helps to know what modem you are using and the various things that you have tried to fix the problem.

       

      You can help people to help you by providing the information suggested in this forum's header:

       


      Subject (Include model number and brief summary)
      Model (Recommended - Helps the community give the best answers)
      Body (Include additional detail including model version, firmware, OS and environment where relevant.)

      They are there for a good reason.