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Forum Discussion
Solved
wifi Devices connects to a connected router but no Internet connection
Aloha- I have an iMac with OSX 10.6.8. I also have a Time Warner (Spectrum) Motorola SURFBOARD SBG6580 modem we purchased a R6900 Nighthawk 1900 SMart WiFi Router from Costco yesterday. ...
Aloha Elaine-
I connected it to the "internet" port....
BUT, i did call Time Warner/Spectrum...and apparently we have a "Business Plan" which consists of 7 Mbps / 1 Mbps and 1 static IP address! yikes!
That i why it would "bog down"....not enough juice...
So the rep informed me that we have to upgrade to a plan that will handle our network switch along with a wireless router.
I appreciate your help...Mahalo (Thank You)
Daniel (Songoboy)
Welcome to the community, Songoboy
Which port did you connect the cable to the R6900?
Is it in the WAN/Internet port?
Do you have Internet access when you connect a computer to the same port from the Motorola Surfboard modem?
Aloha Elaine-
I connected it to the "internet" port....
BUT, i did call Time Warner/Spectrum...and apparently we have a "Business Plan" which consists of 7 Mbps / 1 Mbps and 1 static IP address! yikes!
That i why it would "bog down"....not enough juice...
So the rep informed me that we have to upgrade to a plan that will handle our network switch along with a wireless router.
I appreciate your help...Mahalo (Thank You)
Daniel (Songoboy)
Thank you for the update and have a great day!