NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Wifi dropping on different devices, speeds are good but how do i stop getting disconnected?
Hi All, In the last few days devices wifi signal has not been connecting, just hangs.....Honeywell thermostat not connecting, laptops not connecting and phones. Left the house and when i retu...
What mode is the Virgin router working in? Is it in router mode with wifi still enabled or is it bridged?
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
Regarding WMM: Under Advanced Tab/Advanced Settings/Wireless Settings
You need to log into the routers web page using a PC or laptop and a web browser like FireFox or MS Edge or Opera to change channels.
Wifi Neighbors are yes homes near buy with there own wifi signals.
Hey,
So i have it set to modem only, been fine for a while etc.....just last week or so devies not connecting etc.
Will try to login in on the routers web page and try different settings...Thanks for your help
Sounds good. Thanks for the modem info.