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Forum Discussion
Wifi dropping
Our WiFi keeps dropping and is lagging in some parts of our small-ish house. WOW told me to get a remote update to my privately owned modem/router combo. How do I do that if I no longer have a warr...
> Model: C3000|N300 Cable Gateway Docsis 3.0
> [...] WOW told me to get a remote update to my privately owned
> modem/router combo. How do I do that if I no longer have a warranty or
> get support? [...]
You can't, and the lack of "a warranty or [...] support" is not your
problem.
I don't understand your reply: "You can't, and the lack of "a warranty or [...] support" is not your problem."
> I don't understand your reply:
It's not complicated.
"How do I do that [...]?"
"You can't."
> https://kb.netgear.com/000036375
You cannot manually update your NETGEAR cable modem or modem
router's firmware.NETGEAR provides your ISP with the latest firmware and your ISP
updates your firmware.Nothing to do with any warranty or support. On a DOCSIS gizmo like
this, only the ISP can play with the firmware.