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Forum Discussion
Minnie73
Nov 13, 2021Aspirant
WiFi dropping
Nighthawk AC1900 The WiFi drops out about every 2 days. Takes about 4 modem restarts to get it to stay connected. The modem also restarts it self during this time. Running a 5G and two 2.4G connectio...
michaelkenward
Nov 14, 2021Guru - Experienced User
AC1900 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.
Look at the label on the device for the model number.
Minnie73 wrote:
Takes about 4 modem restarts to get it to stay connected.
What is this modem?
What firmware version do you have on the unnamed AC1900 device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
- Minnie73Nov 14, 2021Aspirant
this is the model number D7000v2
it is the lastest firmware update availabile. I have the same the same problem on the lastest firmware as well as the previous one.
- michaelkenwardNov 14, 2021Guru - Experienced User
Minnie73 wrote:
this is the model number D7000v2
So this isn't the best place to ask for help:
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware.
DSL Modems & Routersit is the lastest firmware update availabile.
I repeat:
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.