NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Jnault1001's avatar
Jnault1001
Follower
Nov 24, 2021

Wifi extender help

My netgear mess extender won’t connect to the internet

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    What extender? Model?

    what router are you connecting it to? 

    What mothod of setup did you use? WPS? The installation assistant? App setup? 

     

    you really gave us nothing to go off. 

    There's a support site with access to manuals, firmware, install guides, etc.
    Go to https://www.netgear.com/support/
    Type in your model number and from there it'll take you to the above.
    Its a great resource to start with.