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Forum Discussion
whiskytango
Jul 31, 2021Guide
WiFi has become so slow that it is not useable
Over a period of months WiFi with Comcast (Xfinity 100 Mbps service) has become so slow that I am composing this post using my phone as a tethered cellular data connection, and turned WiFi off. Down...
- Aug 03, 2021
Update: The problem was the Comcast cable that was not buried properly. New cable was installed today and I am now getting full 100 Mbps speed.
plemans
Aug 01, 2021Guru - Experienced User
holy cow. Your power levels are horrible.
They're way way out of spec. and you have a ton of errors in your line.
I'm impressed its even connecting at all.
so check your line. remove any splitters, amplifiers, signal attenuators from the line.
Check for kinks, damage, old/loose/bad/corroded connections and replace them if you have them.
I usually tell people to move the modem to right where the coax enters the home and connect it there.
this prevents wiring in the home being the issue.
then get a screen snip of those figures again and check your speeds.
If it doesn't help, the isp will need to check the line.
- whiskytangoAug 01, 2021Guide
plemans wrote:holy cow. Your power levels are horrible.
They're way way out of spec. and you have a ton of errors in your line.
I'm impressed its even connecting at all.
so check your line. remove any splitters, amplifiers, signal attenuators from the line.
Check for kinks, damage, old/loose/bad/corroded connections and replace them if you have them.
I usually tell people to move the modem to right where the coax enters the home and connect it there.
this prevents wiring in the home being the issue.
then get a screen snip of those figures again and check your speeds.
If it doesn't help, the isp will need to check the line.
Thanks plemans !!!
I traced the coax from the output side of the box on the exterior wall of the house to the modem router. Everything was tight and there were no obvious problems. Comcast is going to inspect on 8/3/21, and I will update.
- plemansAug 01, 2021Guru - Experienced User
Good luck!
did you try moving the modem to right where the coax comes into the home?
I've actually seen once where someone screwed a (to long) screw into a wall just perfect and hit a coax line in the wall. Was a challenge to figure out what was causing the issue.
- whiskytangoAug 01, 2021Guide
plemans wrote:Good luck!
did you try moving the modem to right where the coax comes into the home?
I've actually seen once where someone screwed a (to long) screw into a wall just perfect and hit a coax line in the wall. Was a challenge to figure out what was causing the issue.
plemans I did not have time to do that yesterday but will do that today. The results will be provided to the Comcast tech to expedite his diagnostics.