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Forum Discussion

iru's avatar
iru
Initiate
Nov 07, 2021
Solved

Wifi Help!

So, about a week ago, my area had an outage with Xfinity. Ever since the outage, for some reason the wifi hasn't been acting the same!   I have several devices connected to the network. On my Mac d...
  • plemans's avatar
    Nov 08, 2021

    A couple things. 

    1. log into the C3700 and get a screen snip of the cable connections page and the event logs. That'll tell us what you're connection is actually like to the ISP

    2. The isp can't determine any WIFI errors with their setups. Usually its them BS'ing to try to make it seem not their fault. 

    3. Is it only wifi devices with issues or are the hardwired devices having issues as well?