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Wifi networks drop too often
hi, This router often drop the 2.4 or 5GHz WIFI networks. When this happens, none of my devices (5 of them, including IOS, Android Windows and MacOS) no longer see the WIFI networks. the 5Ghz dr...
Hi al59571,
Please check this KB article.
The router has 1 year hardware warranty for replacement from the date of purchase. You may check support team for that.
Yo same issues here ever since i bought it last year, is there an actual fix?
Hi mjbondoc15,
What is the model number of your router?
What is the firmware version?
How many devices are affected?
Is it on both 2.4Ghz and 5Ghz connection?
Drops as bad or worse than the X6 I had in both 2.4 and 5 bands. Repeatedly had Cox Cable out to check their equipment only to be informed that the router is the root cause of issues.
No, they have not fixed this issue and beta patch was equally unsuccessful. Greatly disappointed in product and company. Once they get your cash from the sale, the customer care drops to nil.