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Forum Discussion
cajolino
Apr 26, 2015Follower
Wifi networks drop too often
hi, This router often drop the 2.4 or 5GHz WIFI networks. When this happens, none of my devices (5 of them, including IOS, Android Windows and MacOS) no longer see the WIFI networks. the 5Ghz dr...
- Apr 05, 2016
Hi al59571,
Please check this KB article.
The router has 1 year hardware warranty for replacement from the date of purchase. You may check support team for that.
mjbondoc15
Jun 10, 2017Initiate
Yo same issues here ever since i bought it last year, is there an actual fix?
JamesGL
Jun 15, 2017Master
Hi mjbondoc15,
What is the model number of your router?
What is the firmware version?
How many devices are affected?
Is it on both 2.4Ghz and 5Ghz connection?
- RAEshbaughJun 15, 2017Aspirant
Drops as bad or worse than the X6 I had in both 2.4 and 5 bands. Repeatedly had Cox Cable out to check their equipment only to be informed that the router is the root cause of issues.