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Forum Discussion
Wifi no internet but ethernet works
Wifi will loose internet access but ethernet works fine. Have to reboot router to fix
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure the wifi button on top of the router is ON. IF thats OFF, press it for 5 seconds then release. Wifi LEDS should turn ON for 2.4 and 5Ghz.
Has a factory reset and setup from scratch been performed since last FW update?
Try a different firmware for that router and see if that helps it. Maybe upgrade or downgrade the firmware depending which firmware it has.