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Forum Discussion
sls575
May 16, 2022Aspirant
wifi not working r6700
I unplug my router and modem each night. When I plugged them in this morning, the wifi wasn't working. At first my devices were showing the wifi symbol with the !. When I tried to troubleshoot--unplug...
- May 16, 2022
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Has a factory reset and setup from scratch been performed on the router?
Normally modems and routers are designed to be ON and online 24/7. There would be no need to turn them off each night. Doing this maybe causing hardware stress and faults.
FURRYe38
May 16, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed on the router?
Normally modems and routers are designed to be ON and online 24/7. There would be no need to turn them off each night. Doing this maybe causing hardware stress and faults.
- sls575May 16, 2022AspirantThank you! I'm not entirely sure what happened, but I was able to get it back up. Whew!
- FURRYe38May 17, 2022Guru - Experienced User
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡