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Forum Discussion
sls575
May 16, 2022Aspirant
wifi not working r6700
I unplug my router and modem each night. When I plugged them in this morning, the wifi wasn't working. At first my devices were showing the wifi symbol with the !. When I tried to troubleshoot--unplug...
- May 16, 2022
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Has a factory reset and setup from scratch been performed on the router?
Normally modems and routers are designed to be ON and online 24/7. There would be no need to turn them off each night. Doing this maybe causing hardware stress and faults.
FURRYe38
May 16, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed on the router?
Normally modems and routers are designed to be ON and online 24/7. There would be no need to turn them off each night. Doing this maybe causing hardware stress and faults.
sls575
May 16, 2022Aspirant
Thank you! I'm not entirely sure what happened, but I was able to get it back up. Whew!
- FURRYe38May 17, 2022Guru - Experienced User
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡