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HM4583's avatar
HM4583
Follower
Jun 03, 2021

WIFI not working

Hello, my wifi suddenly stopped working, wifi network no longer to be found. The modem is online. The wifi 2.4g light is on. Tried to reset it several times without success. Any troubleshooting suggestions?

 

NETGEAR C7100VSerial #: CC40D0292D70

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Jun 05, 2021
    HM4583 wrote:

    Hello, my wifi suddenly stopped working, wifi network no longer to be found.

     

    What tells you that?

     

    "Not working" could mean many things.

     

    What tells you that the wifi source is down rather than that the wifi clients aren't to blame?

     

     

    HM4583 wrote:

    Any troubleshooting suggestions?

     

     

    Not without more information.

     

    Visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    Check the section in the manual

    Troubleshoot With the LEDs.

    You may have done that already. I can't tell from your message.

    I mention it because Netgear gave up on supplying paper manuals years ago and people sometimes miss the downloads.

     

    You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's complicated community structure.)

    Many questions apply to different types of device, so you might get responses here, but you might get more help, and find earlier questions and answers specific to your hardware, in the appropriate section for your device. That's probably here:

    Cable Modems & Routers

    I will ask the Netgear moderator to move your message.