NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jamesbwheeler
May 19, 2019Aspirant
WiFi printer problem
After setting up my new Netgrear R6700 Nighthawk AC1750 Smart Wifi router my HP Photosmart 7520 was printing wirelessly no problem like it always had before on the previous network. It worked fine fo...
- May 20, 2019
I resolved this myself. It was just a matter of going through several steps with HP. Here was the start of the solution. https://support.hp.com/us-en/document/c04618676 followed by doing this. https://support.hp.com/us-en/document/c06184808
michaelkenward
May 19, 2019Guru - Experienced User
It is hard to understand what is going on in the middle of that large slab of text. (The forum software is very good at removing paragraphs.) But it seems that you may need to talk to HP about any problems in getting its software set up on your computer.
When you do sort that out, one thing I would investigate is using that software to give the printer a fixed IP address. And then tell the R6700 to reserve that IP address for the printer.
Do that and the printer may not get lost in the wifi system.
jamesbwheeler
May 20, 2019Aspirant
I resolved this myself. It was just a matter of going through several steps with HP. Here was the start of the solution. https://support.hp.com/us-en/document/c04618676 followed by doing this. https://support.hp.com/us-en/document/c06184808
- michaelkenwardMay 20, 2019Guru - Experienced User
Thanks for that, very helpful. Not for the first time fixing problems with a wifi printer comes down to the printer maker.
It is all too easy to see the router as the source of the problem.
After all, the router just broadcasts wifi. It is then down to the printer to play ball. There isn't much that you can do on a router, beyond fixing it to a particular IP address, that affects what the printer gets up to.