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WiFi problems w/ R7000
I've had this WiFi for awhile without issues runing multiple items through it. Recently I attempted to attach an Amazon firestick to our Smart TV because it predates Amazon Prime. The onscreen menue ...
Thank you everyone for all your suggestions. I had to buy a new router & am no longer trying to fix this one.
I'd also try turning of Smart Connect, and set the SSIDs of the two bands differently.
Thanks for rresponding but I don't understand.
Where are you getting lost?
I don't know what smart connect or ssid is. I'm not very tech savy.
peach495 wrote:
I don't know what smart connect or ssid is. I'm not very tech savy.
Ok.
A link to the manual is here: http://www.downloads.netgear.com/files/GDC/R7000/R7000_UM_10Oct13.pdf
That's just so I can refer to it.
If you can log into the router web page, you'll see a screen that looks like the one on the top of page 19 of the manual.
Click Advanced Tab then Setup. Look for Wireless Setup and click it.
You should see a checkbox with "Enable Smart Connect" next to it on the page. If that checkbox is checked, then uncheck it. Then click "apply".
SSID is another name for "Network Name". It's the name that shows up when your client devices look for networks to join.
There should be two wireless names (SSIDs) on the Wireless Setup Page - one for 2.4 ghz and one for 5 ghz. If these names are the same, then change the one for 5 Ghz - perhaps add -5G to the end of it. Then click "apply" again.
If the Wireless Setup page already had Smart Connect disabled, and different network names fo 2.4 ghz and 5 ghz, please let us know that.
If you did need to make some changes, then try connecting your devices over wifi again. If you see the -5G network in the client, it is usually best to start with that. It will give faster speeds, but will have shorter range. If that connection seems unstable or slow, you should try connecting to the 2.4 Ghz network instead.
Of course also let us know if these changes solve the issue with the firestick.