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Forum Discussion

Majuro's avatar
Majuro
Tutor
Jan 13, 2022

wifi router does not connect internet RAX20

My router started not connecting to internet. After I rebooted, it does not show SSID and completely unable to connect to internet. Somehow, I was able to connect to guest
plemans's avatar
plemans
Guru - Experienced User
Jan 14, 2022

What router do you have? The RAX20 from your title or the RAX40 from your signature?

what firmware is on it? 

have you tried a simple factory reset?

  • Majuro's avatar
    Majuro
    Tutor
    Jan 14, 2022

    Model:RAX20 AX1800 wifi
    Firmware:V1.0.4.100
    Please instruct how to factory reset

    Thank you
    • plemans's avatar
      plemans
      Guru - Experienced User
      Jan 15, 2022

      to reset, push and hold reset for 7-15 seconds while powered on. 

      then follow the install guide

      • Majuro's avatar
        Majuro
        Tutor
        Jan 18, 2022

        It is woking now! Thank you!