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WIFI Router forcing me to sign-in
I just moved and having a difficult time setting up my WIFI. I have it hooked up from my cable modem to my router to my computer. Everything appears to working fine... internet is working on my com...
Well, I got WIFI working but I am still not sure what was happening. My phone was finally able to connect to the activate.spectrum web page through my cellular network. It took a while because it was trying to connect through the WIFI network. On that page, I had to enter my account information (phone number and zip code associated with Spectrum). The Obee modem came up as hardware I needed to activate. I activated it and everything worked! This is really bizarre since the Obee modem was already activated and I was accessing internet through it without any problems. Once I activated it on one wireless device, WIFI worked on all devices (I didn't need to activate on each device).
I'm not sure how but it seems like Spectrum is doing something goofy to force people to buy WIFI though them. I'm just surprised their is not more information on the internet about it.
Reads like a non-activated (or not allowed) cable modem - there is no reason why the Netgear router should (or could!) redirect you to the activation.spectrum.net
https://www.spectrum.net/support/internet/connecting-your-own-modem-your-computer?redirected=true
schumaku wrote:Reads like a non-activated (or not allowed) cable modem - there is no reason why the Netgear router should (or could!) redirect you to the activation.spectrum.net
https://www.spectrum.net/support/internet/connecting-your-own-modem-your-computer?redirected=true
Kurt, I thought the same thing at first.
However OP stated this, "I have it hooked up from my cable modem to my router to my computer. Everything appears to working fine... internet is working on my computer."
That would imply the modem is authorized. When I've had spectrum switch out modems or I exchange them at a store they will not work/connect to the Internet until I called to have them autorized. Only way to get the Internet to work.
OP did come back with the modem/router modem and its SSID's even if it were broadcasting would not be NETGEARXXX.
Going to Spectrum's URL makes no sense, but I have no clue how the OP saw this or when (on what screen)?
Since OP can get to the Internet off the modem/router with a PC I'm also wondering if OP had full capability? Hint was 'moved'? Could the modem/router have been left there? No in service? But if that was the case (and I have heard of Spectrum not turning off service) the modem/router had no clue who was using wired or wireless?
Something doesn't add up?
Hard to say from over here in Switzerland ... what would happen in case Spectrum does see many MAC addresses if e.g. the Netgear router would operate in AP mode on a modem?
schumaku wrote:Hard to say from over here in Switzerland ... what would happen in case Spectrum does see many MAC addresses if e.g. the Netgear router would operate in AP mode on a modem?
I don't think that Spectrum can tell anything, or even care what MAC Address the modem/router sees? I can change my router out without telling them anything? I just did it. And many people do check to see if they have Internet or not by switching direct to PC.
It is the screen the OP sees after the phone 'thinks' it is logged into the Netgear router that might give a clue here.
In most cases with modem's you can log into it and see what is going on with the URL of 192.168.100.1.
This is what my modem shows as connected:
nterface Parameters Interface Name Provisioned State Speed (Mbps) MAC address LAN Enabled Up 1000(Full) 50:95:51:E4:99:38 CABLE Enabled Up ----- 50:95:51:E4:99:39 MTA Pass Up ----- 50:95:51:E4:99:3A
Yet my router's MAC Address is 50-D4-F7-68-3C-C5 and I can't find it anywhere on the modem pages?