Forum Discussion

Guide

Mar 22, 2018

Solved

Wifi router not visible

All off a sudden my WiFi isn't visible for any unit. Neither iPad, iPhone or my Dell laptop (Windows 8). I can do enything if the network cable is connected and when logging into the router it all l...

Troubleshooting

DexterJB
Feb 13, 2017
Hi Hebby,

Those options are the different operating modes of the router and each can be used depending on the setup of your network. If you do not have another router setup then the router mode should be the correct option.

Regards,

Dexter

Community Team

FURRYe38

Guru - Experienced User

Mar 22, 2018

What version of FW did you upgrade too?

Do a factory reset on the router. Either from the routers web page or the back button.

Check to see after the reset if your devices sees the default NG SSID names listed. Should see two. If so, go in and set up new SSIDs and give new PWs.

Ensure that each radio is enabled as well under Advanced/Advanced settings/Wireless settings.

Radahl
Guide
Mar 22, 2018
Worked fine! :-)
Upgraded to V1.0.3.10 but that was AFTER I got problems.
Any clue why it happened and if it's a common problem?
schumaku
Guru - Experienced User
Mar 22, 2018
WiFi switched off by hardware button? Check what the cat is doing overnight.

R9000 v1.0.3.10 does reliably keep the WiFi up and running here - and I've not seen many similar reports, too.
- Radahl
  Guide
  Mar 22, 2018
  Don't have a cat! :-)
  Router has been on the entire time.
  Lost it from one day to another, could even be during the day as I didn't check this morning (I'm in GMT +1 timezoon)
  - schumaku
    Guru - Experienced User
    Mar 22, 2018
    Ok, we're in the same time zone.
    
    The WiFi button/LED (second LED from the right) and the 2.4GHz, 5GHz and 60GHz LEDs are on?
- Radahl
  Guide
  Mar 22, 2018
  By the way...
  Lost WiFi on V1.0.2.40 (belive it was...) and didn't regain on upgrade to V1.0.3.10.
  Didn't until after hardware reset.