NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sstoots
Dec 18, 2021Aspirant
Wifi security camera
I have a Soliur XS7 Pro Wifi Solar security camera. I have created a 2.4ghz SSID for the camera to access. Launching the camera app utility on my phone which is connected to the same 2.4ghz SSID....
plemans
Dec 19, 2021Guru - Experienced User
what router do you have?
Have you tried a different 2.4ghz channel?
sstoots
Dec 19, 2021Aspirant
- I have the 8-stream AX WiFi Gateway(CAX80). I have two SSIDs. One for the 5ghz channel and one for the 2.4ghz channel. The camera does not 'see' either one. I am never prompted for a SSID to choose or for credentials to provide. I will say that that I had the same issue with the Comcast router this replaced. The folks Best Buy assured me that this Netgear Nighthawk router would work with the camera.
The camera has fully charged batteries . I am trying to get it paired before hanging
outside. I have sought help with the camera support website . No response.
- plemansDec 19, 2021Guru - Experienced User
Try disabling AX on the 2.4ghz band.
It could be the camera doesn't play nicely with the new AX spec.
- sstootsDec 19, 2021Aspirant
Unless I am totally missing something, the Admin app for the NightHawk lacks the granularity to make any changes aside from renaming SSIDs, associating them with either 2.4 or 5ghz channels, or changing the password.
- KitsapDec 19, 2021Master
sstoots wrote:Unless I am totally missing something, the Admin app for the NightHawk lacks the granularity to make any changes aside from renaming SSIDs, associating them with either 2.4 or 5ghz channels, or changing the password.
To configure your router and change settings, connect to the router via an ethernet cable and a real computer with a web browser. You are wasting your time with any other approach.
In the 2.4 GHz band configuration, look for 20/40 MHz coexistence and disable it.