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Forum Discussion
sstoots
Dec 18, 2021Aspirant
Wifi security camera
I have a Soliur XS7 Pro Wifi Solar security camera. I have created a 2.4ghz SSID for the camera to access. Launching the camera app utility on my phone which is connected to the same 2.4ghz SSID....
Kitsap
Dec 19, 2021Master
Have you reset the camera to initiate the setup process?
sstoots
Dec 19, 2021Aspirant
Yes . I have hit the camera reset button numerous times . I also rebooted the router
- KitsapDec 20, 2021Master
You have had the similar issues with two different pieces of modem/router hardware. It appears your phone does not have any issue finding and making connection to the 2.4 GHz band. If you look at the reviews on Amazon, you are not the only person with issues with this camera. When you go to the camera manufacturer's web site and try to download the manual, the web site is messed up.
Maybe it is time to change your focus to problems with the camera and not the wi-fi.
Good luck.
- sstootsDec 20, 2021Aspirant
Totally agree. The router is not the problem. I believe the camera's capability to pair is somehow inhibited . If the camera pairing attempt as Initiated through the app (as documented in the camera documentation) fails to show the SSID and prompt for credentials,
it is an app/camera problem. I have finally connected with the engineers who support the app. Unfortunately, their suggestions have already been tried with no success.
- plemansDec 20, 2021Guru - Experienced User
Did you try disabling AX?
I asked it earlier but you didn't put if that option was tried.