NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jbj123
Jan 09, 2019Aspirant
Wifi speed 66% lower than ethernet
My desktop is hardwired (ethernet) to my modem, passing through the router, and download speed is roughly 150bms, with upload roughly 10mps. This is consistent with what the ISP provides. However, us...
- Jan 11, 2019
Looks like that, single band, not dual.
Easy and fairly cheap to upgrade as long as you have a USB port. I have one... Amazon has many to choose from. $11 and up here. If you do get one, get one with at least 2 antennea's showing. Single one would have lower speed. If you want to be 'traveling' with the Laptop then the smaller mini or nano ones would work, just not as fast.
IrvSp
Jan 10, 2019Master
Sorry for you problems, hope everyone is well.
jbj123 wrote:
What is the router wireless Security Setting? Currently the "security option" on my NetGear Genie says "WPA2-PSK [AES]" for both 2.4 and 5GHz
That is good.
jbj123 wrote:
Those 2 Dell's should handle N Speed (capable of connecting at well over 150Mbs) and be Dual Band. So the band question is a good one. Do you get the same speed on both SSID's or are you using Smart Connect? Not sure. Where do I find "smart connect"?
Smart Connect is above the settings for the 2.4Ghz wireless on the wireless page.
Dell's, well, that may not be the case, depending on which SSID you connect to. With Smart Connect both the 2.4 and 5Ghz SSID's and the password is the same as well. Smart Connect 'decides' whick band to connect to, and doesn't always do that well.
I have TWO Dell's here, both have built-in network wireless on the motherboard. One is an older XPS-8500. That had an older DUAL BAND wireless but it wasn't a 300Mbps N Speed but a 150Mbps unit. My XPS8700 has FULL N Speed on it and usually connected at 287Mbps max.
Problem is that the CONNECTION speed is NOT the same as throughput. How are you measuring that? Should be via an Internet Speed Test site, generallly one from your ISP. By the way, what is your ISP provided speed?
Speeds will also vary on the bands, as well as the distance from the router. Printers generally speaking should be on the 2.4Ghz band. A 'slow' device connected will lower the speed on the band for everyone.
jbj123 wrote:
Are there other devices on the SSID? A slow one will slow the speed down.
No. The only things using the router are my desktop, my printer, and my laptop. Even when the laptop and printer are off, the speed drops on the desktop from 150 to 50 when using wifi.
Are you using BOTH wired and wireless? Or do you mean the ISP is providing 150Mbps and the best you can get is 50Mbps on any device using wireless?
jbj123 wrote:
Are you using TRAFFIC METER or QoS on the router? Not sure where to find traffic meter, but I have not enabled QoS. I did in the past and it really didn't make a difference.
Is your ISP's modem also a router?
I do not believe so.
Those settings are on different pages on the router. QoS is on the left when you look at the router via a browers and log into it. Traffic Meter is found on the Advanced page under Advanced Setup.
Both of these can cause slowdowns on Wifi and even wired connections.
The modem info is important. If it is a combo modem/router AND the router function has not been disabled (Bridged by the ISP usually) it can cause problems with Wifi speed.
jbj123
Jan 11, 2019Aspirant
Thanks so much, and sorry for my delay. I had a family member hospitalized. She is doing better now.
You wrote: Smart Connect is above the settings for the 2.4Ghz wireless on the wireless page.
I don't seem to have that on my net genie (see attached). It just gives the region selection above the 2.4 Ghz section.
You wrote: Problem is that the CONNECTION speed is NOT the same as throughput. How are you measuring that? Should be via an Internet Speed Test site, generallly one from your ISP. By the way, what is your ISP provided speed?
I am using speedtest.net (OOKLA). My ISP is promising 150mbs download and 10 upload. When hardwired, I get both of these as throughput (speedtest result). And now (see below) when connected via 5Ghz, I am also getting 150/10.
You wrote: Are you using BOTH wired and wireless? Or do you mean the ISP is providing 150Mbps and the best you can get is 50Mbps on any device using wireless?
I am typically using only the wired. I hooked up the wireless on the desktop just to test it and compare it to the wifi on the laptop. Typically, my desktop is wired, and my laptop and printer are wifi.
You also asked about Traffic Meter, QoS, and whether my modem was also a router.
I am not using Traffic Meter or Qos, and Gigglefiber (my ISP) lists my model as "CM820A Cable Modem Only 3.0".
NOW HERE IS THE LATEST. I tried an experiment and connected my desktop to the 5GHz wifi, and guess what? I get 150mbps. So that is great. However, I can't seem to "find" this network on my laptop when I search for available networks, even though it shows as an available wifi on my desktop now. I am thinking that if I could access my 5ghz on my laptop, that might address the issue. I am only 50 feet away from the router when I use it. Any other advice you have would be appreciated! Thanks again.
- IrvSpJan 11, 2019Master
What is the Laptop, make and model. Wifi Adapter may not be DUAL BAND and that is why it can't see the 5Ghz SSID.
- jbj123Jan 11, 2019Aspirant
Well, the good news is you have solved my mystery. Thank you! The bad news is that my Wifi Adapter is a "Dell Wireless 1506 802.11 b/g/n (2.4Ghz)." Or at least that is what shows up under "properties." I wonder if there is any way to get it so ONLY recognize the 5ghz. I assume not since "2.4Ghz" is in the description.
The laptop is a Dell Latitude E7440- IrvSpJan 11, 2019Master
Looks like that, single band, not dual.
Easy and fairly cheap to upgrade as long as you have a USB port. I have one... Amazon has many to choose from. $11 and up here. If you do get one, get one with at least 2 antennea's showing. Single one would have lower speed. If you want to be 'traveling' with the Laptop then the smaller mini or nano ones would work, just not as fast.