NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

cahowell's avatar
cahowell
Guide
Jul 13, 2021
Solved

WiFI6 not showing on any devices that are compatible

Good morning, I have the new RAXE500 router upgraded from the XR500 and no matter what I do, I cannot get the WiFi6 network to show up. I know this is a WiFi6e router and I do not have any compatible...
  • plemans's avatar
    plemans
    Jul 14, 2021
    A wifi 6 device will be able to use the RAXE's 2.4ghz and 5ghz signals. Not its 6ghz.
plemans's avatar
plemans
Guru - Experienced User
Jul 14, 2021

Unless you have a 6E device, the 6ghz band won't show. 

The 2.4ghz shows as the standard epoch  and the 5hgz (ax) as the epoch5