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LicensedNERD's avatar
LicensedNERD
Aspirant
Jun 26, 2016
Solved

WINDOWS 10 reports NO INTERNET but there is

Using my new R7900 with Windows 10, firmware v1.1.0.4, NO INTERNET is reported but there is.  I can use all browsers and surf anywhere, with either wi-fi or Ethernet. Both report NO INTERNET.  Micros...
Troubleshooting
  • Snows's avatar
    Snows
    Nov 17, 2016

    Ok I had the same problem I do not own your router But Go to the Properties of your NIC's then go to  Configure of all your NIC's and make sure if you have it, a Power management tab, go under this tab and  turn off all power management stuff  Like Respond to ARP Requs, Respond to NS Requs, Ect. turn  off All Power saving options also turn off all wake on lan I own a Netgear WNDR4500 as a WAP. This fixed the probmel  WIn10 has been doing some fishy stuff when it comes to updates turning porwer and privcy options back on after a update.. Thinks Windowns. Hopefully this fixs your problem. this is for win 10/8.1 os

LicensedNERD's avatar
LicensedNERD
Aspirant
Jun 27, 2016
  1. My firmware is V1.0.1.4_10.0.12
  2. I DO have internet connection, but Windows reports it doesn't.


  3. Windows IP Configuration

    Host Name . . . . . . . . . . . . : LicensedNERD
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Ethernet:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : D0-BF-9C-9F-7F-CC
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Local Area Connection* 1:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
    Physical Address. . . . . . . . . : 34-E6-AD-45-BA-97
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 3160
    Physical Address. . . . . . . . . : 34-E6-AD-45-BA-96
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::65f9:5a57:e872:e82d%6(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.17(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, June 26, 2016 2:16:13 PM
    Lease Expires . . . . . . . . . . : Monday, June 27, 2016 4:34:05 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 221570733
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-2A-2F-7C-D0-BF-9C-9F-7F-CC
    DNS Servers . . . . . . . . . . . : 8.8.8.8
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{8EB6D447-28CC-42E3-8FDF-F8BB44D569ED}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

  4. Here is a screen shot of the settings settings_not_connected.jpg

I can use ANY browser to surf the internet with wi-fi or connecting to router with Ethernet cable, even though the icon on the lower right shows a warning that I'm NOT CONNECTED.

 

THANK YOU for helping me.

IrvSp's avatar
IrvSp
Master
Jun 27, 2016

It will take some time for the screen capture to appear, but you DO have a connection, copied from your IPCONFIG output:

 

=================

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 3160
Physical Address. . . . . . . . . : 34-E6-AD-45-BA-96
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::65f9:5a57:e872:e82d%6(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.17(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, June 26, 2016 2:16:13 PM
Lease Expires . . . . . . . . . . : Monday, June 27, 2016 4:34:05 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 221570733
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-2A-2F-7C-D0-BF-9C-9F-7F-CC
DNS Servers . . . . . . . . . . . : 8.8.8.8

================

 

Your Ethernet Adapter IS NOT connected though. You are using your WIRELESS connection.

 

Use the browser and put in 192.168.1.1, then enter admin and password for the ID and P/W and look at the connected devices.