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Forum Discussion
fdelmo10
Jun 22, 2018Tutor
Wired connection issues
I have my nighthawk hooked up to my cable modem. I do a speed test using my netgear app and I get 325 mps download speeds . I am very happy with that. I also have my computer hard wired into my ...
- Jun 24, 2018
fdelmo10 wrote:
i ran Qos speed test on 2 different ports and got 349 and 347 download speeds. When i ran the spectrum cable speed test i kept getting a new error A socket error occurred during the Download test. Please try again later.
Should I leave Qos enale in Dynamic mode ?
Well, that down speed means that is what the Router is seeing. Leave QoS OFF, of little use for speeds over 300Mbps and in some cases makes things worse. So the problem is between the router to the wired PC.
Two things to try:
- Use a different LAN port. One using could be bad.
- Try a different cable, connector could be a slight mismatch for the socket, but I assumed the present one worked OK with the modem?
Otherwise, maybe you need a new driver for the network card/device in the PC?
The error, I've seen it too (have Spectrum as well). Working OK for me now (https://www.spectrum.com/internet/speed-test.html). At one time (I have Brighthouse) the link on its website for speedtest never worked. Since they switched to the link above I don't think I've had that problem. SPEEDTEST.NET is another you can use. It yields the same results basically.
IrvSp
Jun 23, 2018Master
It would seem the problem is between your router and PC?
That assumes I understand you correctly...
- Wireless speed is good, correct?
- Wired to the router is not, correct?
- Wired to modem is good, correct?
What is missing is the modem model number and if the modem is a modem/router and bridged.
I'll assume it is either a modem, not a combo, and if a combo, it is bridged. That takes care of the wireless situation. Of course, if it is a combo unit then you have to be sure the wireless device IS connecting to the router, not the modem/router.
OK, that out of the way, here are 2 things to try:
- Go to the QoS tab and run the Speed Test. I'd expect it to report around 325Mbps down.
- Move the wired PC to another LAN port and test, you could have a bad port.
Report back.
- fdelmo10Jun 24, 2018Tutor
i ran Qos speed test on 2 different ports and got 349 and 347 download speeds. When i ran the spectrum cable speed test i kept getting a new error A socket error occurred during the Download test. Please try again later.
Should I leave Qos enale in Dynamic mode ?
- IrvSpJun 24, 2018Master
fdelmo10 wrote:
i ran Qos speed test on 2 different ports and got 349 and 347 download speeds. When i ran the spectrum cable speed test i kept getting a new error A socket error occurred during the Download test. Please try again later.
Should I leave Qos enale in Dynamic mode ?
Well, that down speed means that is what the Router is seeing. Leave QoS OFF, of little use for speeds over 300Mbps and in some cases makes things worse. So the problem is between the router to the wired PC.
Two things to try:
- Use a different LAN port. One using could be bad.
- Try a different cable, connector could be a slight mismatch for the socket, but I assumed the present one worked OK with the modem?
Otherwise, maybe you need a new driver for the network card/device in the PC?
The error, I've seen it too (have Spectrum as well). Working OK for me now (https://www.spectrum.com/internet/speed-test.html). At one time (I have Brighthouse) the link on its website for speedtest never worked. Since they switched to the link above I don't think I've had that problem. SPEEDTEST.NET is another you can use. It yields the same results basically.