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Forum Discussion
Dtrain84
May 24, 2021Aspirant
Wired devices cannot connect to the internet
If I try to connect a device to the router via ethernet cable, whether it be a laptop or another device, I cannot connect to the internet using that wired device. The Nighthawk app lists the wired...
michaelkenward
May 25, 2021Guru - Experienced User
Dtrain84 wrote:
Yes, tried all of that. Issue still present. Incredibly frustrating. Perhaps the router is faulty?
Be warned, the message before your reply was linkspam, with a bit of random text related to not much.
You would do better to answer the questions from plemans. Without that information, it is hard to diagnose what is happening.
You might also like to investigate the network settings in Windows, and use the Network Troubleshooter.
Dtrain84
May 25, 2021Aspirant
Sorry!
Modem is a Netcomm ndd-0300 FTTC.
Router firmware is V1.2.1.22.
- michaelkenwardMay 25, 2021Guru - Experienced User
Several minutes spent looking for this thing in Google throws up a messy set of links, but no clear result that tells me if this is a modem or a modem/router.
Does it have more than one LAN port?
If this is an Australian NBN thing, the source of more grief here than makes sense, you might get quicker help from a local source of wisdom.
- Dtrain84May 27, 2021Aspirant
The modem is an Australian NBN thing. However, when I use my old TP-Link router connected to the Modem, there is no problem with wired devices accessing the internet. It's all very strange. This suggests to me that there is an issue with the router.
- plemansMay 27, 2021Guru - Experienced User
tp-link tends to tolerate double nats better.
and saying its a nbn thing is basically saying its an "australian internet thing". Its tells us nothing.
NBN is national broadcast network for austalian. It could be dsl, it could be fiber, it could be cable. the only thing it tells us is that you're in australia.