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Forum Discussion
Wired router losing connection with PS5 every 15 minutes
Howdy all. I'm having some issues with my router dropping connection randomly. Sometimes it feels like every 15 minutes but it's only really noticeable when gaming and in the middle of a game. I have...
1. what actual surfboard is it?
2. what firmware version are you on?
3. the ps5 is hardwired in?
4. have you tried setting up the ps5 in the netgears DMZ?
1. what actual surfboard is it? Arris SB8200
2. what firmware version are you on? The most recent, V1.1.0.110_1.0.1
3. the ps5 is hardwired in? Yep, and the hardwire worked fine when connected directly through the surfboard
4. have you tried setting up the ps5 in the netgears DMZ? I'm not quite certain what the DMZ is, but I did try to allocate a specific IP to the PS5 per instructions I found online. Didn't seem to work.
try putting the ps5 in the netgear's dmz
https://kb.netgear.com/19784/Enabling-DMZ-server-on-NETGEAR-home-routers
I already port forwarded for the PS5, as I did before and it didn't seem to change anything (It seems the DMZ thing does something similiar to port forwarding). However, I did factory reset the router last night (And input a dedicated IP and port forwarded again after the reset) and it appears to have solved the issue. I believe the factory reset did it somehow. The only game I had issues with the connection was Hell Let Loose, but I seldom play that game so its hard to tell if its the game or my internet; but all my other games didnt have any issues as they usually do. This might be resolved. I'll comment again if it has issues. Thanks for your help!