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Forum Discussion
motoxjosh29
Feb 13, 2020Tutor
wireless device disconnecting several times throughout the day R6700v3
hello, i do not see a later date of this discussion so i figured i would ask. i have a R6700V3 AC1750 nighthawk router running V1.0.4.84 with auto update on. i have anywhere from 7-10 wireless ...
- Feb 13, 2020
motoxjosh29 wrote:thanks for the discussion. i will try this tonight.
it is a combo device... i'm pretty green at most of this, but i think the only way to avoid the double nat issue, is to setup bridge mode if its supported in both devices. OR ask for a dedicated modem only.
Most devices have a modem only mode. Disabling wireless doesn't do it. Or if they don't have a modem only/passthrough mode, you leave that specific device running in router mode and would put the R6700 in AP (access point) mode. this prevents the double nat.
plemans
Feb 13, 2020Guru - Experienced User
The attached device list hasn't been accurate for a while sadly.
What band is the fire tablet attached to? 2.4ghz or 5ghz?
have you tried changing wifi channels on the band its attached to? maybe there's interference.
What modem are you using?
There's certainly things you can look at on the router but when everything other than 1 devices is working fine, its usually not the router.
what fire tablet is it? (model)
- motoxjosh29Feb 13, 2020Tutor
it was on 5ghz and i switched it to 2.4ghz a few days ago. still the same problem with that device.
its a kindle fire 7, 2017 version i believe.
my modem is the netgear frontier standard dsl with the wifi diabled. sorry, i can get specific version when i get home.
im wondering if i can do a forget network, on the tablet, and try to refresh the connection. what i think is happening is when the device list name changes, it gets disabled then...
- plemansFeb 13, 2020Guru - Experienced User
motoxjosh29 wrote:it was on 5ghz and i switched it to 2.4ghz a few days ago. still the same problem with that device.
its a kindle fire 7, 2017 version i believe.
my modem is the netgear frontier standard dsl with the wifi diabled. sorry, i can get specific version when i get home.
im wondering if i can do a forget network, on the tablet, and try to refresh the connection. what i think is happening is when the device list name changes, it gets disabled then...
worth a shot.
its also worth looking at the modem. if its a combo device (router and modem) and you're running the R6700 you could have a double nat issue. Usually you see problems on more than 1 device but stranger things have happened.
- motoxjosh29Feb 13, 2020Tutor
thanks for the discussion. i will try this tonight.
it is a combo device... i'm pretty green at most of this, but i think the only way to avoid the double nat issue, is to setup bridge mode if its supported in both devices. OR ask for a dedicated modem only.