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Forum Discussion
jobin
Oct 16, 2019Aspirant
Wireless Settings 2.4 & 5 GHz Not found?
win 10 reports Wirless Network Router Not Connected routerlogin.com report Router Info check, but Wirless Setting for both 2.4 and 5 are in red circle and X. i can't figure how to adjust wir...
- Oct 17, 2019
dexter,
thank you very much!
i found one problem, a toggle for energy saving, in win 10, was on and needed to be off. once switched, i hard reset and the netgear app popped up and fixed the settings.
well, at least i think that's what happened! netgear site and genie diagnostics ain't universally wonderful.
it's not seeing 5G, but it's done that before, and it magics back after awhile.
jim
DexterJB
Oct 17, 2019NETGEAR Moderator
Hi jobin, welcome to the community! You may find the links below helpful.
http://kb.netgear.com/app/answers/detail/a_id/24095
http://kb.netgear.com/app/answers/detail/a_id/24096
Dexter
- jobinOct 17, 2019Aspirant
dexter,
thank you very much!
i found one problem, a toggle for energy saving, in win 10, was on and needed to be off. once switched, i hard reset and the netgear app popped up and fixed the settings.
well, at least i think that's what happened! netgear site and genie diagnostics ain't universally wonderful.
it's not seeing 5G, but it's done that before, and it magics back after awhile.
jim