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Forum Discussion
X10 R9000 Issues with Ubee UBC1322
I had a new modem from optimum (UBC1322) cable modem+router. Didn't realize they had the router enabled on my modem, so it was messing up Netgear R9000 setup. I had the ISP set it to bridge mode - an...
The Internet LED blinks white.
I did the power off/on on all the devices in that order as well, but same result.
Also something weird with Safari (chrome is fine) -- I typed in amazon.com/videohelp and it prompts me to enter my Netgear S/N and then asks for my security questions to reset my router password. I don't remeber either so the page gets stuck. I open a new window (in private mode) and put in a fully qualified url https://amazon.com/videohelp and page resolves fine.
I'm unable to do change the cable modem mode myself - I had to call the ISP to setup bridge mode remotely. They confirmed via phone it was set to bridge mode, but It's weird how I can still connect to the SSID setup with cable/router. I have a service appointment maybe they need to do something else with PPOE as you suggested. I'll have them go through the Nighthawk setup with me again.
Ya, have them confirm on site the configuration of the modem. IF your still seeing the SSID broadcast from the modem, its not in bridge mode.
- Seems this modem — cannot be in bridge mode. I may just need to get my own modem.
Try option #1 from my suggestions...
- Ok thanks I will take a closer look at #1.
Other than Prime Video, everything else streams and gets internet fine with Netgear Nighthawk (Netflix, hbo, etc). It’s very puzzling - with the netgear app, it says offline, but when I trigger the speed test, I’m getting download/upload traffic.